Human Rights Investigator (MM3) – Human Rights Division, Human Rights and Equity Department

Applications from employees of the Waterloo Region District School Board as well as external applicants
will be considered.

The Waterloo Region District School Board is situated in Canada’s innovation heartland, where we are
innovating tomorrow by educating today. The Board provides a comprehensive educational program for
approximately 65,000 students in the Region of Waterloo. The Board is the seventh largest public school
district in Ontario with 16 secondary schools, 105 elementary schools, and approximately 8,500 staff
members. Additional information regarding the Board is available on the Board’s web site at

Reporting to the Human Rights and Equity Advisor, Human Rights and Equity Department, Human Rights
Division, the Human Rights Investigator will be responsible for resolving harassment and discrimination
incidents and complaints, including those where involved parties are interested in pursuing alternative
dispute resolution, and other informal complaints resolution processes.
A vital aspect of this position as a Human Rights Investigator will be to develop and provide education,
training and capacity‐building tools to senior administrators and staff on conflict resolution,
investigation and mediation.
The successful applicant for this Mid‐Management Level 3 position (salary range of $78,156 to $90,975),
will be working 40 hours per week, 12 months per year, effective on a mutually agreeable date.

● Working in collaboration with members of the Human Rights and Equity Department, as a Human Rights
Investigator, you will:
● Assess if complaints meets the threshold of a Code‐based complaint and within the Ontario
Human Rights Code and the WRDSB Human Rights Policy;
● Communicate with involved parties and assess the scope of the complaint;
● Provide interpretation, advice and guidance to WRDSB staff, students, parents and community
on matters related to human rights and equity;
● Assist complainants complete relevant forms with patience and understanding;
● Investigate and resolve formal and informal complaints through mediation and other forms for
early dispute resolution in accordance with the Human Rights Policy and related Procedures;
● Assist in the implementation of the WRDSB’s Human Rights Policy and related Administrative
Procedures, guidelines and strategies;
● Develop and deliver in‐service training programs;
● Assist with the recruitment of qualified and experienced third party investigators and mediators
to ensure and maintain an adequate cadre of investigators and mediators to meet the needs of
the Human Rights and Equity Department, as necessary; and
● Design and implement early intervention strategies to resolve conflicts before they escalate,
support complaint intake, and conduct preliminary complaint fact‐finding, triaging, and
threshold assessments.
● Perform other duties, as assigned.

● University degree in a related field (e.g. Human Rights/Equity, Social Sciences, Public
Administration, Social Work) with three (3) years of frontline experience within a large,
unionized public sector environment, or equivalent combination of education and experience;
● Human rights and workplace harassment experience, including counselling, case management,
and leading conflict resolution/mediation and alternative dispute resolution;
● Skills in counselling, mediation, informal and alternative dispute resolution practices, and
conflict resolution;
● Knowledge of progressive human rights and workplace harassment prevention practices,
including related legislation, case law (e.g. Ontario Human Rights Code, Accessibility for
Ontarians with Disabilities Act, Occupational Health and Safety Act, Employment Standards Act,
Workplace Safety and Insurance Act, Freedom of Information) and human resources practices;
● Proven ability in promoting equitable practices which value inclusiveness and diversity;
● Demonstrated understanding of issues affecting marginalized groups and working with diverse
communities in an anti‐oppressive/anti‐racist, culturally relevant and responsive manner;
● Demonstrated experience dealing with sensitive and confidential information with sensitivity,
good judgement and discretion;
● Demonstrated ability to build rapport with various stakeholders and work effectively in a team
● Strong oral and written communication skills, ability to prepare concise, comprehensive reports,
present investigation findings, facilitate training sessions and communicate effectively with
internal and external stakeholders;
● Highly developed, analytical and problem‐solving skills;
● Proven ability to work under pressure in order to meet frequent deadlines; and
● Proficient computer skills, including word processing, databases, presentation packages, case
management software, email, and internet;
● Record of satisfactory on‐the‐job experience.

Candidates are asked to electronically submit a copy of their covering letter and resume, quoting
posting #20.085 – Human Rights Investigator, no later than 4:00 p.m. on December 8, 2020 to Laurie
Pett, Human Resources Officer at

Recognizing the significant impact that COVID‐19 is having on our world and our ways of doing business,
the Board recognizes that the recruitment/selection process may need to be modified to ensure
individual and community safety. We are all working through what is an unprecedented time for our
schools and our communities. To that end, the Board will be engaging in a different method of
interviewing candidates for vacancies. This may include but is not limited to a Google Hangout video‐
conference interview. Hiring Teams will provide further information to candidates upon request for an

The Waterloo Region District School Board is committed to equity in employment. We are committed to
fair and equitable hiring practices that allow us to hire qualified staff who reflect the diversity of the
community we serve, who will foster the success and well‐being of our students and who demonstrate a
commitment to equity and inclusion in the classroom.

We actively encourage applications from members of groups with historical and/or current barriers to
equity, including, but not limited to:
 First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
 members of groups that commonly experience discrimination due to race, ancestry,
colour, religion and/or spiritual beliefs, or place of origin;
 persons with visible and/or invisible (physical and/or mental) disabilities;
 persons who identify as women; and
 persons of marginalized sexual orientations, gender identities, and gender expressions.

We will make any appropriate accommodation based on any of the human rights protected grounds, to
support candidate participation in the hiring process.

We appreciate the interest of all applicants but will only be interviewing selected candidates based on
job specific criteria and only those selected for an interview will be contacted. No phone calls please.